Car rental fraud justice

[zin]

We always rent from Gumbs. Last June I had to return the car very early before they opened. I had scraped a wall during our rental and it left some scratches on the plastic bumper. Next day Odile emailed me about the scratches and I said yes, I did it and I was sorry. She was going to get an estimate from their shop and I never heard another word about it. Gumbs is simply the best.

 

[Tiffany]

We’ve also switched to Gumbs after renting from Turbe for many years. Turbe got new cars last season and tried to charge us for superficial scratches that we didn’t cause. We used AMEX rental protection and let them handle it.

 

[BND]

We'd like to add our vote for Gumbs! Absolutely only the best from Odile who always greets us with a smile and a sincere "welcome back." We wouldn't dream of going to any other car rental company.

 

[cec1]

I’ll jump into this exchange simply to say that I greatly admire the committed, loyal following of so many on the Forum for Odile & Gumbs. In my very small acquaintance with Odile, I know it to be very well deserved. Nonetheless, I’ll add that I (with some others being committed, I believe) also have loyalty to & great, years-long experience with Arnaud & TopLoc. Island visitors are blessed with having a number of fine, honest, & reputable rental car companies & owners at their service.

 

[youngsingle]

Big fan of Gumbs myself - although, this isn't the first time of heard of a story like that. I always try to make sure I use a card that offers fraud protection. Chase was pretty good when something similar happened to me a few years ago.