andynap
Senior Insider
First of all it is the airlines responsibility on international flights. If you are booking online there is a section for passport info. And how did that person get past security at the airport before getting to check in? And didn’t the agent look at the passport at check in?I always assumed it was the passenger's responsibility. Most airlines require passport details at time of booking which would prevent this from happening.
So we are talking about 3 scenarios that would have looked at the passport.