We just cancelled our April trip yesterday. Sooo sad. 15+ years. Villa owner was super kind and understanding. We may try to visit some time before next April. SBC gave us a 100% credit that we can use through April 2021, just like they did with Hurricane Irma. American let us cancel and redeposit miles for free. FYI, we just cancelled a trip to Osaka and Taiwan for July, and as of TODAY, United will let you cancel for free.
We’ll see you there....we’re the 5th to 12th.Tiffany,
I am so disappointed we will not meetin April. It has been a long time coming. When is your November trip, hopefully, will coincide with our November 7-16
By email, on their website. SBC got back to us in 2 days. They have always been super reliable. In the past, and I believe currently, if you cancel with them you can get an immediate 80% refund, or a year to use 100% of the credit. It is also worthwhile to point out that SBC's credit extends out 12 months from the time of your original travel dates. United Airlines, on the other hand, will only extend your credit to 12 months from when you purchased the ticket! That stinks for us regarding our trip to Palm Springs trip (Indian Wells Tennis Tournament) which was supposed to be a few weeks ago. Because we TICKETED in Feb, we can't use the credit for the tournament next year!!!! United needs to FIX THIS.sxmbeachlover - how did you contact SBC? I emailed them a few days ago regarding our April 1 and 8 flights and did not hear back yet. I wanted to give them a few days before I followed up but it would be good to know how you reached them. Our villa is canceled. AA credit for future flight. TopLoc prepaid credit for future trip. Not sure yet when that trip will be...
sxmbeachlover - how did you contact SBC? I emailed them a few days ago regarding our April 1 and 8 flights and did not hear back yet. I wanted to give them a few days before I followed up but it would be good to know how you reached them. Our villa is canceled. AA credit for future flight. TopLoc prepaid credit for future trip. Not sure yet when that trip will be...
I sent an email to them. It took a week for them to respond. They gave a full credit to be used within 1 year. My flights were April 16 and May 7.
Atta girl. These are tough decisions but better safe and staying at home for now.
We just pushed out our May trip, 5/13 to 5/23, to 7/21 to 7/31. Praying hard we will be able to travel by then. If we need reschedule again, we will just push it out until 2021. Remaining optimistic!