we were researching flight info for our March 2020 trip and noticed that SBC could accommodate a timely departure to SBH from SXM but did not offer a "comfortable" return time to SXM (we are the types that do not like to "run" to catch a flight...we like a cushioned schedule). Realizing that we were early in the booking process we sent an email to SBC contact asking if by chance they would be adding additional flights as we got closer to Q1 2020....an immediate reply was received asking if we would like for them to add a departure flight at 10 am. Based on our airport/flight comfort factor that time frame was going to be perfect for us. Long story short...within 10 minutes of asking a question a new flight was added to their system to accommodate our schedule....WOW!
Just imagine making a similar request to AA, Jet Blue or Delta....the old statement that sometimes "bigger is not better" really was evident in this process..
Just imagine making a similar request to AA, Jet Blue or Delta....the old statement that sometimes "bigger is not better" really was evident in this process..