It’s always, Nancy, interesting to follow commentary of Forum visitors about experiences in SBH restaurants. If you don’t mind, I’ll use your message to give a personal view of (& small rant about) restaurant commentary . . . and I think you’ll concur.
Unfortunately, for all of the obvious reasons, not many people can be on the island multiple times each year. As a result, the bad experiences, here & there, in one restaurant or another, of annual, or even less frequent, visitors can cast an unfair shadow on any restaurant’s reputation. Eddy’s being among them . . . Maya’s, famously . . . Bonito . . . etc..
All restaurants, in any locale, have occasional bad nights & bad food preparations. The input of Forum participants about their experiences at island restaurants, good & bad, is very important . . . I wouldn’t want anything else. I think that it’s important, nonetheless, that the comments be understood as data points. As a collection of comments, they, collectively, form a reliable “review.” Personally, I’ve had good & bad meals, good & bad service, at just about every restaurant on the island. And staff & proprietors usually know which is which at end of the evening .
In this regard, I would add that loyalty is — world over, SBH being no exception — so important in a restaurant experience, even if the frequency of visiting is only 1x/year. As a result, I encourage Forum folks to give another opportunity to any restaurant that fails to meet expectations . . . you might even explain to a host / hostess, “The last time we were here, we had heard so much about your great reputation, but we were a little disappointed . . . so we decided to come for a second opinion!”
I agree. We have dined at Sante Fe from the Mexican family owned until the present. I have enjoyed being there each time. Even the evening andynap was raving about T.O. when the Eagles were playing the Patriots in the Super Bowl. I was such an ass that evening, however Andy graciously accepted my much belated apology. The Pats did win. There is definitely something special about that location.