debd
Senior Insider
Had a couple of atypical experiences yesterday.
Was at the U, and only needed four items. People were using the customer service desk for small checkouts, so I went over, only to be told that the express line was “for employees only.” On vacation, so not wanting to get into an argument, though knowing she was not being truthful, I went back to the longer lines. I was none too pleased though when, moments later, she rang up a local with a very full cart.
Then, last night, we headed to le Select for a rum punch and beer. Once, during vacation, we indulge in their frites. When the man at the counter went to give me the ones that were sitting there, I asked if it would be possible to get some of the ones that were just finished cooking, to which he said - “it’s the same.” Brought them to my easy going hubby who remarked they were cold so I went back up and kindly asked for warm ones, to which he begrudgingly complied. In the meantime, I spotted and greeted “just back from skiiing” Didier at the take out counter. All of a sudden, the man working the counter was all full of apologies.
In our nearly thirty years of coming here, this just has never been our experience. Deferring to workers or parents or other employees running in and out of the bakery to get to work, schools, or jobs is normal to me. The experiences yesterday were disappointingly not.
Was at the U, and only needed four items. People were using the customer service desk for small checkouts, so I went over, only to be told that the express line was “for employees only.” On vacation, so not wanting to get into an argument, though knowing she was not being truthful, I went back to the longer lines. I was none too pleased though when, moments later, she rang up a local with a very full cart.
Then, last night, we headed to le Select for a rum punch and beer. Once, during vacation, we indulge in their frites. When the man at the counter went to give me the ones that were sitting there, I asked if it would be possible to get some of the ones that were just finished cooking, to which he said - “it’s the same.” Brought them to my easy going hubby who remarked they were cold so I went back up and kindly asked for warm ones, to which he begrudgingly complied. In the meantime, I spotted and greeted “just back from skiiing” Didier at the take out counter. All of a sudden, the man working the counter was all full of apologies.
In our nearly thirty years of coming here, this just has never been our experience. Deferring to workers or parents or other employees running in and out of the bakery to get to work, schools, or jobs is normal to me. The experiences yesterday were disappointingly not.