abc
SBH Insider
In September I made a reservation for a Suzuki 4 wheel drive with Thrifty through Expedia. The great rate of $207 for the week + insurance was a great quasi holiday rate. Yesterday, with contract in hand I stopped at the Thrifty rental desk where they told me the reservation was cancelled. What BS! I never cancelled it and never received any prior correspondence from Thrifty or Expedia of a cancellation. The Thrifty employees could care less but now they would gladly offer me the same car for > $1000 for the week. Expedia was also no help in resolving this problem. My thought is that Thrifty cancelled the reservation on their own when they realized the reservation price was too good to be true. We did get a rental from a neighboring company but at more than twice the price. Feel like giving Expedia a bill for the difference in the costs of the cars. It just put a sour start on what will hopefully be a great vacation