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Thread: Tour of Temporary Facilities at SXM

  1. #1
    KevinS is offline
    Senior Insider Joined: Jul 2003 Posts: 21,437

    Tour of Temporary Facilities at SXM

    There is a video on the SXMEmergency.org website which shows a tour of the temporary setup for processing arriving and departing passengers at SXM.

    https://www.sxmemergency.org/en/upda...-michel-hyman/

  2. #2
    andynap is offline
    SBH Insider Joined: Oct 2002 Philadelphia Posts: 45,021

    Re: Tour of Temporary Facilities at SXM

    Certainly rustic enough. I hope it’s better in February.


    Andy

  3. #3
    LMAC is offline
    SBH Insider Joined: Feb 2003 Northern Virginia Posts: 1,570

    Re: Tour of Temporary Facilities at SXM

    I do give them credit for what they have done! Will it work?
    Libby

  4. #4
    KevinS is offline
    Senior Insider Joined: Jul 2003 Posts: 21,437

    Re: Tour of Temporary Facilities at SXM

    Quote Originally Posted by LMAC View Post
    I do give them credit for what they have done! Will it work?
    I give it a solid maybe, at least at first. It will work better for an incoming SBC or Winair flight than a big jet, especially if there is no big jet ahead of them.

    Inbound, with apparently a single Immigration window, it may be lengthy. And warm. Outbound, it's going to get warm unless they can provide some kind of A/C. A handheld fan may come in handy. https://www.amazon.com/s/ref=nb_sb_s...ttery+operated

    If I were transiting through SXM I would arrive there early, be prepared for a hard slog, and not count on the magic of in-transit or carry-on-only to make tight connections. VIP service is probably an unknown at this time.

    SXM is making a great effort. I applaud what they've put together for tomorrow's reopening of commercial service, which has obviously taken a lot of planning and hard work. You can only work with what you've got for resources. It will be rocky at first. It will get better with time. If SXM fails as a tourism airport option then not only does any vestige of tourism to St Maarten/St Martin fail, but tourism to all of the surrounding islands fail along with them. They HAVE to make it work.

  5. #5
    Tiffany is offline
    SBH Insider Joined: Jun 2014 Virginia Beach, VA Posts: 823

    Re: Tour of Temporary Facilities at SXM

    They're trying so hard. But definitely makes SJU/Tradewind more appealing for the time being.

  6. #6
    Theresa is offline
    SBH Insider Joined: Mar 2004 Posts: 2,028

    Re: Tour of Temporary Facilities at SXM

    More than ever, we will be relying on those on this forum
    to share their experience traveling via SXM. Hopefully things will go as smoothly as they can under the circumstances in the coming months.
    On an island in the sun we'll be playing and having fun.

  7. #7

    Re: Tour of Temporary Facilities at SXM

    I connect through SXM a couple of times on my upcoming trip. I wonder if connecting passengers will have to leave the airport and then re-enter or if there is an area we can hang out in until the next flight. However it works I'll just plan to sit outside and have some water with me. I plan to just do a small carry-on bag for my trip to make that part easier.

  8. #8
    andynap is offline
    SBH Insider Joined: Oct 2002 Philadelphia Posts: 45,021

    Re: Tour of Temporary Facilities at SXM

    I’m starting to have second thoughts about my already fully booked flights in February. I contacted Tradewind about our special needs. We’ll see.


    Andy

  9. #9
    stbartshopper is offline
    SBH Insider Joined: Dec 2013 Indianapolis, Indiana, U.S.A. Posts: 10,918

    Re: Tour of Temporary Facilities at SXM

    Agree on SJU being more appealing. But what is the condition of SJU?

  10. #10
    SB HONEY is offline
    SBH Member Joined: Dec 2010 FOLSOM, CA Posts: 298

    Re: Tour of Temporary Facilities at SXM

    I do wish them the best with the opening tomorrow 10/10. After watching the video I see the potential for all sorts of bottle necks and other problems but hopefully they'll be able to smooth them out once this new process is put into action. All the same I'm glad we moved our Nov trip to April 2018, giving them more time to iron out and improve this new set up.

  11. #11
    thomasj is offline
    SBH Member Joined: Nov 2009 Toronto Posts: 283

    Re: Tour of Temporary Facilities at SXM

    not to knock the effort, but how this will work when 2 large jets arrive at same time, well we will see but I have my concerns, it's the Caribbean after all. I'd stick to SJU, ANU or PTP for now.
    LAST VISIT: December 2018
    NEXT VISIT: March 2019 (for my Birthday!)
    St. Barth Je t'aime (except all the smoking...)

  12. #12
    sally is offline
    SBH New Member Joined: Sep 2015 Posts: 5

    Re: Tour of Temporary Facilities at SXM

    Could be similar to a Julianna Gate 10 experience, not so bad really. Where is Terrence Rey, btw? :)

  13. #13
    andynap is offline
    SBH Insider Joined: Oct 2002 Philadelphia Posts: 45,021

    Re: Tour of Temporary Facilities at SXM

    Quote Originally Posted by sally View Post
    Could be similar to a Julianna Gate 10 experience, not so bad really. Where is Terrence Rey, btw? :)
    Yes but Gate 10 was for Intransit only not for the regular passengers. I have seen an ad for Terrance so he is still around.


    Andy

  14. #14
    cec1 is online now
    SBH Insider Joined: Jul 2008 Posts: 6,771

    Re: Tour of Temporary Facilities at SXM

    Terrance's services are available.

  15. #15
    cec1 is online now
    SBH Insider Joined: Jul 2008 Posts: 6,771

    Re: Tour of Temporary Facilities at SXM

    Quote Originally Posted by KevinS View Post
    If I were transiting through SXM I would arrive there early, be prepared for a hard slog, and not count on the magic of in-transit or carry-on-only to make tight connections. VIP service is probably an unknown at this time.
    Important advice, Kevin . . . much like the "good ol' days!" Re: VIP service . . . I'm confident that Premium IV -- with its Inimitable efficiency -- will soon find a way to resume its offerings of valuably provided assistance to impaired, weary, & simply confused passengers transiting at SXM. Vincent & Jim have masterfully negotiated bureaucracy & other obstacles for a long time, as many of us have appreciated.

  16. #16
    amyb is offline
    SBH Insider Joined: Apr 2008 Glen Cove,L. I., NY Posts: 28,232

    Re: Tour of Temporary Facilities at SXM

    I trust that they are doing "homework" right now and planning how to get their clients on track and on their way to St Barths. Vincent and James are so darn good at what they do!
    Remember Yesterday, Dream About Tomorrow, But Live Today.

  17. #17
    tim is offline
    Moderator Joined: Jun 2003 Vélo, Virginia Posts: 16,797

    Re: Tour of Temporary Facilities at SXM

    I think this video was produced by Premium IV. It's a perfect advert!
    The best moderation is the least moderation.

  18. #18
    dadto6 is offline
    SBH Insider Joined: Aug 2013 Northern Virginia Posts: 2,226

    Re: Tour of Temporary Facilities at SXM

    Spot on Tim

  19. #19
    Tiffany is offline
    SBH Insider Joined: Jun 2014 Virginia Beach, VA Posts: 823

    Re: Tour of Temporary Facilities at SXM

    Quote Originally Posted by tim View Post
    I think this video was produced by Premium IV. It's a perfect advert!
    For sure.

  20. #20
    dadto6 is offline
    SBH Insider Joined: Aug 2013 Northern Virginia Posts: 2,226

    Re: Tour of Temporary Facilities at SXM

    Today was the 1st day of opening SXM commercially . Any reports how it went with the 1:00pm commercial flight arrival processing today?

  21. #21
    KevinS is offline
    Senior Insider Joined: Jul 2003 Posts: 21,437

    Re: Tour of Temporary Facilities at SXM

    Quote Originally Posted by dadto6 View Post
    Today was the 1st day of opening SXM commercially . Any reports how it went with the 1:00pm commercial flight arrival processing today?
    On the SXM Government FB page there is a FB Live video of a reception including local officials and the Captain of the Delta flight. I haven’t watched the whole thing, but I’ve skipped through parts of it. It was raining in SXM today, and the Captain specifically extended his thanks to the team that got ATC up and running. He said that without it, he would have likely been in a holding pattern, and then diverted to Punta Cana.

    I haven’t seen anything re: the processing of passengers.

  22. #22
    Katmcp is offline
    SBH Member Joined: Sep 2017 Posts: 34

    Re: Tour of Temporary Facilities at SXM

    What is Premium IV? We have a tight connect of 1 hour 55 minutes from touchdown at SXM to connect at St.Martin Grande Case which is about 1/2 hour taxi ride away. Do I need some VIP help?

  23. #23
    KevinS is offline
    Senior Insider Joined: Jul 2003 Posts: 21,437

    Re: Tour of Temporary Facilities at SXM

    Premium IV is a concierge service located on St Barth. One of the services that they offer is a VIP handling/expediting service for people transiting through SXM. They partner with a local SXM aviation handling service to do so. They can meet you at the jetway (if they still existed today) or the Transit Desk (if an analog exists today), fetch your checked luggage and transfer it to your SBH flight (negating the need for you to go through immigration, fetch your own bags, recheck them, and pass through the departure process), escort you to your gate, and potentially get you on an earlier flight.

    The above is what is offered for people doing an in-transit connection at SXM. It’s worked well in the past. I don’t know if/how it will work today, given the jury-rigged status of arrival/departure at SXM. I also don’t know if/how they can assist passengers who are arriving at SXM, but departing from SFG.

    As to whether or not you’ll need VIP help, nobody can say today. SXM needs to operate for a bit before anyone can say if it is working smoothly, or if it is a horror show. Next comes the question of what, if anything, PIV and their partner can do to expedite a passenger connecting through SFG.

    Check the link below, and reach out to Vincent and Jim, the proprietors of PIV. Those of us who have been doing business with them for years, for other services in addition to the VIP handling, can’t say enough good things about them.


    http://www.premiumiv.com/st-barts-ar...rport-service/

  24. #24
    amyb is offline
    SBH Insider Joined: Apr 2008 Glen Cove,L. I., NY Posts: 28,232

    Re: Tour of Temporary Facilities at SXM

    Kevin, you have covered all the bases here. We too think highly of the excellent service delivered by Premium IV in getting us transferred to the SBC or Winair flights to SBH from St Martin's SXM. Too soon to see how things are going and if the temporary fix is really working.. When is your trip?
    Remember Yesterday, Dream About Tomorrow, But Live Today.

  25. #25
    andynap is offline
    SBH Insider Joined: Oct 2002 Philadelphia Posts: 45,021

    Re: Tour of Temporary Facilities at SXM

    Quote Originally Posted by Katmcp View Post
    What is Premium IV? We have a tight connect of 1 hour 55 minutes from touchdown at SXM to connect at St.Martin Grande Case which is about 1/2 hour taxi ride away. Do I need some VIP help?
    Jimmy and Vincent are both online and will answer any questions about your trip to Grand Case. If this were in any other year I would say that your connection is extremely tight since you are flying out of Grand Case. Considering the reconfiguration of Juliana no one here can render a guess. You need someone on the ground there now to help. James Daltrey’s email is
    james@premiumislandvacations.com.


    Andy

  26. #26
    elgreaux is offline
    SBH Insider Joined: May 2003 Saint Barth Posts: 11,296

    Re: Tour of Temporary Facilities at SXM

    I agree and depending on the time of day, traffic in St Martin can be quite backed up....

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