cosbia
SBH Member
Is it me or was the staff at St. Barth Properties rude to me?
I called St. Barth Properties yesterday afternoon and asked if I could be assisted in the right direction about pet policies on St. Barth. I simply told the woman I was aware of the airline rules and regulations but I was a bit confused about entry rules and regulations since I read material on 3 different websites and each were different. She asked me if I was a client and I told her that I have rented from St. Barths Properties in the past but not recently. For the past several years I have been renting from owners directly and when she looked up my name and noticed it was a few years since I rented from St. Barth Properties, she turned cold on me and said that she cant assist me since I didnt rent from them this season. I then informed her of the link related to pets on the St. Barth Properties website and asked if the info was correct and she then told me she had no idea if the info given on the website was correct and told me to contact the owner of the villa and get the info from the owner instead. St. Barths Properties is an agency that has been offering services to clients since 1995 and I feel that they are well aware of their website info and know it top to bottom, left to right.
I called St. Barth Properties yesterday afternoon and asked if I could be assisted in the right direction about pet policies on St. Barth. I simply told the woman I was aware of the airline rules and regulations but I was a bit confused about entry rules and regulations since I read material on 3 different websites and each were different. She asked me if I was a client and I told her that I have rented from St. Barths Properties in the past but not recently. For the past several years I have been renting from owners directly and when she looked up my name and noticed it was a few years since I rented from St. Barth Properties, she turned cold on me and said that she cant assist me since I didnt rent from them this season. I then informed her of the link related to pets on the St. Barth Properties website and asked if the info was correct and she then told me she had no idea if the info given on the website was correct and told me to contact the owner of the villa and get the info from the owner instead. St. Barths Properties is an agency that has been offering services to clients since 1995 and I feel that they are well aware of their website info and know it top to bottom, left to right.