Hmm.. really should trip report something but there seems to be lack of spare time on the computer
Belize required a bit too much planning where exactly to go so as the US government prefers us to leave for a while, we decided to head to the Caribbean.
We'll be heading to St. Lucia, Bequia and some other places in that area before returning to the US. Not exactly the US tournee we thought but at least we're still in North America and we can always blame the weather.
Here in Miami we did some bicycling with alligators at the Everglades National Park -- quite fun.
Also did some purchases for our return to the US so that we get actually something done. We could have bought the annual pass already in Hawaii but well.. didn't.
The plans for St. Lucia didn't go as well as planned. I noticed a full board rate on Expedia/hotels.com at Anse Chastanet. The location and with the meals it was quite a decent deal, so I made a booking. The next day I noticed from the confirmation that there was no mention of the full board and on the booking site everything looked different for the hotel; and my rate was room only without breakfast. Tripadvisor reviews seemed to rank the food not worth the price unless on a meal plan.
I e-mailed the hotel to check my reservation and they said it was for room only. I called Expedia, explained the situation and they called the hotel -- will not cancel the reservation without charging the full amount as penalty. As it wasn't my fault the booking information was wrong, I offered to stay half the time. Again, the hotel wouldn't allow change of the reservation.
As I still had the false booking information on a web browser, I faxed a copy to Expedia's department that handles booking engine errors. I also sent the same information to the hotel. I wanted someone to take responsibility for their error. I wish.
Eventually I changed my position that I want to cancel the reservation and have a full refund and after three days of calling around with mostly promises to call back I managed to cancel the reservation without penalties. That was how far anyone was willing to admit there had been an error. So we won't be staying at Anse Chastanet (or Jade Mountain) -- ever.