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  1. Replies
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    Re: SXM --> SBH - Bumpy Connection

    Thanks for the comments on the connections, traveling without luggage should not be any issues, Winair offers on-line check-in for all its flights, so you can have your boarding pass and proceed to...
  2. Re: Winair Customer Service- Departure Sunday, August 5, 2018

    Please do accept our apologies for any inconveniences. can you please send me all the details (Name / flight) so we can have this fully investigated, please send this to our customer relations...
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    Re: Avoiding Departure tax on Winair

    You will have to write the airport with copies of all boarding passes and they will refund you the difference, the transfer tax is US$ 22 and your actually paying US$ 52 in both directions, so also...
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    Re: Avoiding Departure tax on Winair

    Hi

    Presently that i not possible as seperate tickets are bought. Winar system is intergrated in the World wide distribution system so we cannot do like St Barths commuter which has a stand alone...
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    Hi Andy can you advise where on the website...

    Hi Andy

    can you advise where on the website your seeing this, as I am checking our connecting page and this is what we have

    Connecting Flights Winair connecting flights policy
    Winair...
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    Hi All Please note that Delta terminated the...

    Hi All

    Please note that Delta terminated the interline agreement last year November 1st when Winair changed their host reservations system
    As per Delta, not much passengers used their services to...
  7. Hi all these are the 2 emails we recomend to...

    Hi all

    these are the 2 emails we recomend to send to

    to doug.parker@aa.com
    he is President and CEO of AA, and copy art.torno@aa.com he is SR VP MIA and the Caribbean falls under his direction...
  8. In deed US Airways will disappear sometime but I...

    In deed US Airways will disappear sometime but I believe all the US Airways customers should write US Airways / American and stress the importance of these agreements and the convienece it is to all...
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    Hi We are trying very on this but American...

    Hi

    We are trying very on this but American does not see the value in this at this time, I strongly believe that the customer of these Airlines should write them and request that these large...
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    That is correct, they go up using the elevator to...

    That is correct, they go up using the elevator to the side of Immigration which takes you to secuirity level to the gates

    Regards

    claudio
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    Hi Tim If bags are checked to St. Maarten,...

    Hi Tim

    If bags are checked to St. Maarten, passengers will have to collect them and then check in with the agent in the arrival hall............Presently we do have baggage agreements with United...
  12. Your correct, our fuel surcharges are low

    Your correct, our fuel surcharges are low
  13. Hi All The decrease on the St. Barth's sector...

    Hi All

    The decrease on the St. Barth's sector is from US$ 3.25 to US$ 2.00 (So actually some 40%) per each ways, so it is a small figure

    Just for the question of fuel going down lower than what...
  14. Hi All Just for information sake, US Airways...

    Hi All

    Just for information sake, US Airways by rights should not check the bags thru seeing there is no agreement any longer between the two carriers, the systems normally control this as is the...
  15. Hi Tim, As was mentioned, the New AA broke the...

    Hi Tim,

    As was mentioned, the New AA broke the interline agreement since August 1st, 2014......For persons that were booked before this the check in still worked until we changed our new...
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    Hi Dave Thank you for choosing Winair, we...

    Hi Dave

    Thank you for choosing Winair, we recomend 90 minutes at least. This would mean the 5PM flight would be best, should you be at the gate earlier and we have a flight with space, you will be...
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    Hi All with the new American, there is no...

    Hi All

    with the new American, there is no agreement, it seems that many of the mayor airlines dont see or recognise the importance of having the interline agreements, At Winair we try to convience...
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    Hi If the flight numbers are US Airways...

    Hi

    If the flight numbers are US Airways original and not codeshare AA flights, then you can get your bags checked thru

    Regards

    Claudio
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    Hi Jim Yes, Winair has an interline agreement...

    Hi Jim

    Yes, Winair has an interline agreement with DL and UA, I noticed that you can get the thru ticket on US if purchased on Expedia. I dont see the DL and will check with Expedia why they dont...
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    Hi Greg As for Winair, the connection it tight...

    Hi Greg

    As for Winair, the connection it tight but defiantely doable, seeing that our summer schedule for next year still will be done, I believe we will have a later flight than what is shown as...
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    If you have the option of United and or Delta, we...

    If you have the option of United and or Delta, we do have baggage agreements with them and you can check in online for both carriers including Winair
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    Andy The mean reason given was system that all...

    Andy

    The mean reason given was system that all is being merged to the AA system, we will continue to work on it and we do hope that all the US Airways and American travellers also send their...
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    Interline Agreement US Airways and Winair

    Fellow Guest

    It is with regret that I have to inform all Winair clients that normally take the seamless services of Winair and US Airways to St. Barth's that we have been informed by AMERICAN...
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    Thanks we are not sure it all depends on...

    Thanks we are not sure it all depends on American we hope so as this makes life easier for all
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    Hi All Yes, Winair has agreements with Us...

    Hi All

    Yes, Winair has agreements with Us Airways, Delta and Untited which will check the bags thru to St. barth's once you show them your Winair flights, Winair on the return will also do the...
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    Hi It should work, there can be glitches,...

    Hi

    It should work, there can be glitches, please email me if you get an error with a screen shot of the error so we can investigate the error, my email is cbuncamper@fly-winair.com

    let me...
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    Hi Andy Yes, we check with the various large...

    Hi Andy

    Yes, we check with the various large airlines on their arrival time, to get on the earlier flight, you do this at the gate when you get there and yes once there is space, we will...
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    Winair: On-Line Check In

    Winair has introduced on-line check in for all its flights, customers can now check in 24 hours before departure for your flights, this can save you alot of time for the following reasons
    - If...
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    Winter Schedule

    Hi All

    Indeed Winair just added addtional flights for the Winter which might have caused some changes in some bookings as the flights might have shiffted. Not an issue, please email us at...
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