We had a bad experience at Sea Memory. Our friends purchased a sterling silver bracelet with sting ray leather on it. The sting ray we guess was not good quality as it somewhat fell apart. We all went back to the shop to see if they could repair it or replace it. They had others in stock. They refused to help her- no offer to repair, replace or a refund. They said they were sorry this had occurred. Needless to say, neither they nor us have returned to the store.